FM/Operator Solution

Smithwicks Experience Kilkenny

MKF deliver a comprehensive Operator Solution including a TFM service provision to the Smithwick Experience Kilkenny.

Further to appointment through competitive tender in 2015, MKF have operated the Smithwicks Experience on behalf of Diageo for the past 11 years across finance, tours, retail, admissions and operations

In addition to providing all dedicated finance, tour, retail, hospitality and visitor tour teams, MKF Provide a dedicated on site FM technical maintenance along with a MKF 24/7 emergency support.

Our scope of Service Includes;

HVAC / Chillers
General Mech & Elec
MV & LV Switchgear
Building Fabric
IT Support
Energy Saving Initiatives
Life Safety
Cleaning / Waste
Security
Landscaping
EHS
AV & VE Maintenance
BCP Planning
Space Management & Planning
Tendering & Procurement
Local Authority Liaison
Life Cycle Assessments
ISO Support

MKF Operator Provision Delivered against strict Diageo monthly reporting KPI’s across EHS, Finance, Operations & Building Availability (Zero Unscheduled Downtime or Business Impact/Visitor Sentiment)

MKF team support Diageo deliver building/plant refurbishments through our procurement, management and commissioning/handover of these projects.

Our successful Operation solution has seen Smithwicks awarded a number of prestigious awards over the past number of years such as Lonely Planet, Tripadvisor, CIE and Employers Excellence Award 2025 (Best In Class).