Smithwicks Experience Kilkenny
FM/Operator Solution
MKF deliver a comprehensive Operator Solution including a TFM service provision for Diageo.
MKF have operated the Smithwick’s Experience on behalf of Diageo for the past 6 years across finance, tours, retail, admissions and operations
In addition to our Visitor Experience Operations, MKF also provide a dedicated on site FM technical maintenance along with a MKF 24/7 emergency support.

Our scope of
Service Includes:
- HVAC / Chillers
- General Mech & Elec
- MV & LV Switchgear
- Building Fabric
- IT Support
- Energy Saving Initiatives
- Life Safety
- Cleaning / Waste
- Security
- Landscaping
- EHS
- AV & VE Maintenance
- BCP Planning
- Space Management & Planning
- Tendering & Procurement
- Local Authority Liaison
- Life Cycle Assessments
- ISO Support
MKF Operator Provision Delivered against strict Diageo monthly reporting KPI’s across EHS, Finance, Operations & Building Availability (Zero Unscheduled Downtime or Business Impact/Visitor Sentiment)
MKF team support Diageo deliver over €300,000 of building/plant refurbishments through our procurement, management and commissioning/handover of these projects.
Our successful Operation solution has seen Smithwick’s awarded a number of prestigious awards over the past number of years such as Lonely Planet, Tripadvisor and CIE.